ORGANIZATIONAL KNOWLEDGE FLOW: INTRODUCTION

INTRODUCTION

Knowledge sharing is a continuous process with the help of which organizational knowledge travels across whole organization. This fact has already been well recognized by the organizations round the globe that in order to create sustainable competitive advantage, knowledge is the core intangible asset needed for this very purpose (Miller & Shamsie, 1996). There are scores of challenges in this process and the most pivotal one is from the employees in the form of change resistance, isolation and groupings (Bock & Kim, 2002). It is evident that in most of the organizations, employees are rewarded for what they know rather than for what they share with others and it is the core reason that they establish a boundary of isolation around themselves and keep the knowledge within the cross folds of their own persona (Dalkir, 2005).

The fundamental source of knowledge is tacit (Nonaka, 2009) which is difficult to share and where the role of human beings (employees) seem more significant and central as if they are not open and cooperative then the flow of knowledge cannot be maintained in a manner in which it must be (Snowden, 2002) as knowledge flow ascertains the sharing of knowledge in a holistic manner, means developing a knowledge sharing culture by involving whole organization.

The primary focus of this paper is to look into the problems and challenges that hinder the smooth flow of knowledge across organization, the factors affecting the process, remedies and installation of a successful practice in the form of knowledge circles that ensures the knowledge sharing process as a routine activity and by and large enables the repositories of organization to preserve more knowledge which can be used and is used on as and when required basis.

Significance of the Study

This paper re-invents the process of knowledge sharing across organization through knowledge circle in purely an applied fashion and with the help of controlled documentation structure.

Hypothesis

H-1: Knowledge circles ensure the smooth flow of knowledge across organization and helps removing organic and in-organic barriers.